IE TrackerGet the app

Delete your account

You can delete your IE Tracker account and everything in it at any time, on any plan.

In the app

  1. Open IE Tracker and sign in.
  2. Go to Profile › Your data.
  3. If you want a copy first, export your data.
  4. Tap Delete account and confirm.

Your account is deleted straight away and the app signs you out.

If you can’t sign in

Email [SUPPORT EMAIL] from the email address on your account, or tell us the phone number you sign in with, with the subject “Delete my account”. We’ll check it’s your account, then delete it within [NUMBER] days and reply to confirm.

What is deleted

  • Your profile: name, email, phone number and photo.
  • Every entry, with its receipt photos, and your accounts, transfers, categories, budgets and repeating bills.
  • Your plan. Nothing renews and you won’t be charged again.

What we keep

Records of payments you made (amount, date, invoice number and how it was paid), because the law requires us to keep financial records. They no longer carry your name or contact details. See our privacy policy for how long we keep them.